Communication is the most important part of the process – with all parties – data centers, customers and developers. I have been managing web hosting servers for more than 10 years, and the disasters that I have averted have been numerous.

• I started my career as a graphic designer and quite a few times I’ve heard the odd scoffing as I announce that I have a web hosting business running in the background and that it only takes up a few hours of my time each month. Some months are worse than others but on the whole, if the communication and expectations are set correctly then it can indeed all run smoothly .. most of the time. At times I’ve managed racks of client data.