Over the years I have accepted and or taken on many different projects requiring different skill and knowledge sets. In some cases the business that I worked for didn’t have the resources to solve the issues that they faced, so I took it upon myself to learn what the issue was, to establish how to fix it and then how to actually fix it – or at least make a workaround until the company was in a position to fix it permanently. Solving such issues has enabled me to learn a great deal about different industries, roles, levels of risk and responsibility.

 

Fundamental Practices of Product Management

Category : Business, Customers, PMF, Product
Successful products don’t just happen by chance in the dynamic business world. They are meticulously crafted through the discipline of product management. Product management is vital in driving growth and customer satisfaction, whether creating innovative solutions or enhancing existing offerings....

Positive outcomes of effective Product Management

Category : Change, Customers, PMF, Product, Research
Incredible things happen with good product management. Successful Product Launches By leveraging market research, defining a solid product strategy, and engaging cross-functional teams, product management increases the likelihood of successful product launches. This reduces the risk of developing products that...

Achieving Product-Market Fit

Category : PMF, Product
Building a successful product requires more than a great idea in today’s competitive business landscape. It demands a deep understanding of customer needs, strategic planning, and a relentless focus on achieving product-market fit. Product management bridges the gap between a...

Key Elements of Product-Market Fit

Category : Customers, PMF, Product, Research
Market Research and Customer Insights Product managers must conduct extensive market research to understand their target audience deeply. This involves analyzing customer behaviours, preferences, pain points, and competitive landscapes. By uncovering these insights, product managers can effectively tailor the product...

Strategies for achieving Product-Market-Fit

Category : PMF, Product
Customer-Centric Approach Product managers can better understand their needs and pain points by putting the customer at the centre of product development. This enables them to create solutions that truly resonate with the target market. Agile Product Development Adopting an...

UX Research

Category : Business, Change, Customers, Research, UX
There are a few different ways that I’ve used in order to research a users experience of a product. The tricky part is working out which style is going to work for your audience, and this depends on what it...

Design thinking

Category : Business, Customers, Design, UX
There is design the principle, the practice, the appreciation, and the process. Collecting together all the information required to start a design project can be easy at times, but usually, it is not. Design is engaging. The understanding and application of...

IA, Books & Dashboards

Category : Books, Business, Insight, UX
Information architecture is great fun. The structure of a book and the content and the application of design is a fine line between, balancing the content, the context and taking into consideration the audience. Knowing what the book is about, where...

Help Me

Category : Business, Customers, People, UX
The help desk calls for “I can’t get my emails”, “why have you blocked my emails”, “now that I can’t access my email I can’t work” and other such questions I found very easy to deal with. Typically the customer...

You have mail

Category : Business, Data & Hosting, Insight
At one stage I had a Zimbra email exchange and a great number of customer accounts. I am very thankful to the big email providers, Google, Yahoo, Microsoft and Rackspace you saved the day! Managing accounts and private information is...

Data security

Category : Business, Data & Hosting, Insight
Some of what I’ve learned about running web hosting servers is that security is super important, but the level of risk depends on the value that people place on their data. Some customers don’t want to pay for added security...

Communication & Data

Category : Business, Customers, Insight
Communication is the most important part of the process – with all parties – data centers, customers and developers. I have been managing web hosting servers for more than 10 years, and the disasters that I have averted have been numerous....
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